Privacy Policy

Redleaf Pharma respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application WellLeaf, and related services.

1. Information We Collect

  • We may collect the following types of information:
  • Personal Information: Name, phone number, email address, date of birth, delivery address, and payment details.
  • Medical & Health Data: Prescription details, medicine orders, health reports, diet plans, and checkup reports shared by you.
  • Usage Information: App activity, browsing behavior, device information, IP address, and cookies.
  • Location Data: For delivery and service availability (only with your permission).

2. How We Use Your Information

  • We use your information for:
  • Processing and delivering medicine orders.
  • Maintaining medical records and health reports.
  • Providing customer support and communication.
  • Sending order updates, offers, and promotional messages.
  • Improving our app, services, and customer experience.
  • Ensuring compliance with legal and regulatory requirements.

3. Sharing of Information

  • We do not sell or rent your personal information.
  • We may share your information only with:
  • Trusted partners and service providers (e.g., delivery partners, diagnostic companies, payment gateways).
  • Government or regulatory authorities, if required by law.
  • Our internal team for processing your orders and services.

4. Data Security

  • We implement industry-standard security measures to protect your data. However, no system is 100% secure. We encourage you to keep your login details confidential.

5. Your Rights

  • You have the right to:
  • Access, update, or delete your personal information.
  • Withdraw consent for promotional communication.
  • Request deletion of your account and associated data.
  • To exercise these rights, please contact us at care@redleafpharma.com/+91-9073909505.

6. Cookies & Tracking

  • Our website and app may use cookies to improve your browsing experience and provide personalized services. You can disable cookies in your browser/app settings.

7. Third-Party Links

  • Our app or website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children's Privacy

  • Our services are not intended for children under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted here.

10. Data Deletion Policy

  • You have full control over your personal data.
  • You may request the deletion of your account and associated data at any time.
  • Upon receiving your request, we will permanently delete your personal details, medical records, and order history from our active systems, except where retention is required by law (e.g., for tax, regulatory, or legal obligations).
  • Some non-personal, anonymized data may be retained for analytics and service improvement.
  • To request data deletion, please contact us at care@redleafpharma.com

11. Contact Us

  • If you have any questions about this Privacy Policy or our data practices, please contact us just click on contact